Privacy Policy

Nuance PowerShare Network Privacy Policy

Nuance is committed to protecting patient privacy. This Privacy Policy describes how Nuance manages personal information when you use its services (the "Services"), including information provided when you use PowerShare. This policy applies to the data collected and stored by Nuance in providing its services.

Data Security

Nuance uses secure communications to transfer all information, including protected health information (PHI) and images from the imaging provider to the Nuance servers and to any user with access privileges. All data is encrypted using the same security level as (or better than that) used by financial institutions online.

We use a variety of security technologies and procedures to help protect your patient information from unauthorized access, use, and disclosure. For example, we store the personal information you provide on computer servers with limited access, and located in controlled facilities.


  • All non-image communications with the Services are sent using encryption (HTTPS with 128-bit SSL)
  • All clinical images communicated from imaging facilities or to users are encrypted using a168-bit 3DES algorithm
  • Users can delete their image record(s) at any time, with such deletions taking effect within 24 hours of the designation; no archived copies of any information is retained, unless the user so elects
  • Users who share images and information with other users can view a list of who has access to their images and information and can revoke any sharing privileges at any time; though when sharing privileges are revoked the other party may have already viewed or retained a copy of the user's images or information.

We request all clients alert us, if at any time, they access information that is not theirs.  By emailing we are better able to identify potential issues with incorrect access privileges.  This identification also allows Nuance, if required, to notify appropriate parties of a HIPAA violation.

How We Use Patient Information

We use patient information collected through the Services, including health information, to provide the Services, and as described in this privacy statement. Nuance may access and/or disclose patient information if we believe such action is necessary to: (a) comply with the law or legal process served on Nuance; (b) protect and defend the rights or property of Nuance (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety and welfare of users of Nuance services or members of the public.

Patient information collected on the Services may be stored and processed in the United States or any other country in which Nuance or its affiliates, subsidiaries, or agents maintains facilities, and by using the Services, the provider and patient consent to any such transfer of information outside of the U.S.

E-Mail Controls

To keep users informed of the latest improvements, the Service may send you a newsletter. If you do not want to receive the newsletter, you can unsubscribe through a link at the bottom of the newsletter. Nuance uses your email address and password to protect your account from unauthorized access, it is important to not provide other users with this information.


Use of Cookies

We use cookies with the Services to enable sign in and to help personalize the Services. A cookie is a small text file that is placed on the hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to users, and can be read only by a web server in the domain that issued the cookie to the user.

Users have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but users can usually modify their browser setting to decline some or all cookies, if they prefer. If users choose to decline all cookies, they may not be able to use interactive features of Nuance's or other web sites that depend on cookies.

Use of Web Beacons

Nuance's web pages may contain electronic images known as web beacons - sometimes called single-pixel gifs - that may be used:

  • to assist in delivering cookies on our sites
  • to enable us to count users who have visited those pages
  • to deliver co-branded services.

We may include web beacons in promotional e-mail messages or in our newsletters in order to determine whether messages have been opened and acted upon.

Nuance may also employ web beacons from third parties to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. We prohibit web beacons on our sites from being used by third parties to collect or access patient information.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the bottom of the Privacy Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of the Nuance and PowerShare web sites or by sending you a notification directly. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates.

Contact Information

Nuance welcomes your comments regarding this Privacy Policy. If you have questions about this policy or believe we have not adhered to it, please contact us via email at